Why do many employees consistently fight against workplace stress?
They constantly feel burnout, confused, or directionless without the right leader.
The stakes of leadership are always high.
Managers play a major role in impacting the mental health of around 70% of people than their therapist or doctor.
It’s easy to differentiate strong managers from poor ones.
Strong managers have good people management skills. They connect with their employees, and value growth and well-being, and goals.
In this article, we’ll go over what people management is and the essential skills to master for effective people management.
Here’s a quick peek into the topics we cover:
- What are people management skills?
- Why you should master people management skills
- How can you improve people skills?
What are people management skills, anyway?
Being effective while dealing with people takes both hard and smart work.
As you climb your career ladder, soft skills play a crucial role. To be simple, people management skills come down to “how you interact with people” – whether in your personal or professional life.
Why you should master these essential people skills
Managing people can be challenging. What works for one may not work for another. As a manager or a small entrepreneur, you should learn these qualities to manage people the right way:
Conflict Resolution
Conflict is more than just a disagreement. Not many people would approach a conflict objectively. Instead, we respond based on our perceptions, which can change from one person to another, and from one situation to the other.
Sometimes, the conflict also goes beyond your team to other stakeholders like customers, suppliers, or more. During such a situation, a good leader should jump right into the problem and mitigate the conflict so it does not negatively impact the team or the organization.
When a conflict is well handled, it builds trust and gives better room for growth.
Learning people management skills equips you with the ability to address issues promptly and find resolutions that satisfy all parties involved. This helps you maintain a harmonious work environment and minimizes the negative impact of conflicts on team dynamics.
Positive Work Culture
People management skills play a vital role in shaping the organizational culture and promoting employee well-being. When you possess strong people skills, you contribute to creating a positive work culture. This includes fostering trust, respect, and open communication among team members.
Managers who prioritize open communication, fairness, and work-life balance create a positive and inclusive culture. So you can boost your team morale, increase their job satisfaction, lower stress levels, and promote a healthier work environment.
Increased Employee Engagement
We, humans, are social beings. We want to be heard, we want to communicate. We work better when feel connected.
When you demonstrate effective people management skills, you create an environment where employees feel valued, heard, and supported. This, in turn, increases their level of engagement and commitment to their work, leading to higher job satisfaction and reduced turnover rates.
Improved Team Performance
By developing your people management skills, you can effectively guide and motivate your team members. This, in turn, leads to improved collaboration, enhanced productivity, and higher-quality work outcomes.
A manager who facilitates teamwork and creates opportunities for cross-functional cooperation can leverage diverse perspectives and skill sets within the team.
For example, let’s say you’re a project manager who organizes regular team-building activities and encourages brainstorming sessions. This promotes a culture of collaboration and you will be able to tap into the collective intelligence of the team. This collaboration leads to innovative solutions, increased productivity, and improved overall team performance.
Enhanced Communication
You become a better communicator when you know how to manage your team and vice versa can be true too. You’ll be able to convey your ideas clearly, actively listen to others, and resolve conflicts more effectively. Strong communication skills lead to a positive work environment and foster better relationships with your team.
Say, you are a project manager who regularly communicates project updates, clarifies objectives, and encourages open dialogue among team members. This clear and consistent communication helps you and your team’s efforts to boost their overall performance.
Strengthened Leadership Abilities
Developing people management skills equips you with the tools to become a more effective leader. You’ll gain the ability to inspire and guide your team, delegate tasks efficiently, and provide constructive feedback. Strengthening your leadership abilities can open up new opportunities for career advancement.
How do you improve your people management skills for a better tomorrow?
In a workplace, people management skills are essential for effectively leading and interacting with your team. Here are some top ways to improve your people management skills.
Build relationships and trust
It’s 2023, and leading through fear doesn’t work with your team. Even if it does, you could only get the bare minimum done.
So smart leaders connect with people both individually and as a team.
Work with your team to understand their concerns. Have those conversations that help you and the team to get to the bottom of the issue and solve things together. These activities would encourage them to ask for help and nurture and engage them in the process.
Motivate your team
Being self-motivated is great, but fostering employee motivation is a crucial part of honing your people management skills.
Motivated employees show better performance and stay within the company for a long time. Besides, happy employees are more productive.
So how do you improve your team’s morale and motivate them to perform better?
Well, there is more than one way to motivate them.
Check out this link to find helpful tips to motivate your team as a leader.
Establish a feedback loop
Feedback is important for a smooth workflow in an organization. It applies to the team or a group of people working together.
Do keep in mind that the feedback loop often goes both ways – from the manager to the team and vice versa.
While most of us are good at giving criticism, it’s crucial to provide constructive criticism that the team can work with. Second, Listening is also a part of the feedback system, which wouldn’t come naturally to many people. So make it a habit to regularly include feedback in your workflow.
For example, you can set one-to-one meetings with your teammates so they can share their thoughts and ideas. You could also have a 360-degree review process, where you take feedback from every other person that closely works with you – be it an employee, manager, supplier, or client.
Active listening
This is an extension of the previous point. Be fully present for your team. Passive listening makes them feel unworthy and undeserving.
Though you think you know the context, do not jump to conclusions before they communicate completely. This will only lead to strained relationships.
All you have to do is actively listen.
Focus on the person talking to you. Your body language should also communicate that you’re interested in the conversation. Get clarified in case of any misunderstanding and respond accordingly.
Emotional Intelligence
Emotional intelligence can do wonders in a professional setting. It helps you build positive relationships and work efficiently any day.
Being an emotionally intelligent person can help you set the tone in a meeting or a discussion and seamlessly gauge the situation. If you want to be better at managing people, you should have a solid understanding how emotions and actions affect people around you. Develop your emotional intelligence to understand and manage your own emotions, as well as recognize and respond to the emotions of others.
The better you handle them, the more successful your people skills would be.
Time Management
We all have 24 hours in a day, and so do your employees. Some managers often tend to ignore it. When managing people in the workplace, you should learn to prioritize tasks, set realistic deadlines, balance workloads, and be flexible when necessary. A few ways to manage time are:
- Use timelines and to-do lists to get things done
- Set priorities for tasks and communicate to the team
- Establish short term long term and mid-term goals
- Discuss, analyze, and learn
Negotiation
Negotiation is an important part of people management skills, and it goes without saying. Not only the sales team would require negotiation, but anyone who wants to get things done from different teams should know how to negotiate. It is a fundamental skill that everyone should possess in their repertoire of people skills.
Harness the power of your subconscious mind to read emotions, conversations, and voice out your thoughts to people.
For example, you, as a manager, would need to negotiate with an employee who requests a flexible work schedule due to personal commitments. Instead of rejecting the request outright, you can negotiate to find a solution that accommodates the employee’s needs while ensuring work requirements are met. As part of it, you can explore options such as adjusting working hours, implementing remote work arrangements, or redistributing tasks among team members to maintain productivity and meet the employee’s needs.
Wrapping it up!
You can develop people management skills only through constant effort and experience. Focus on learning key skills and harness the power of your subconscious mind to read other people.
Let us know your biggest issues when it comes to managing people, and how you solved them. We’d love to hear your thoughts in the comments below!