Sprint 01
Processes & Work Instructions
Get the work out of people's heads and into steps your team follows.
See this sprint →
Supply Chain Sprints
Get your orders, stock and returns running without you.
We fix how work flows from supplier to customer. Your team gets it right every day.
A supply chain consultancy for growing e-commerce brands, distributors and small manufacturers across the US and Canada.
It worked before. It doesn't as you grow.
Your process lives in a spreadsheet or someone's head.Processes & Work Instructions →
We're always waiting on a supplier. Or ordering in a panic.Procurement & Suppliers →
Orders go out wrong, and customers tell us before the team does.Order Management & Fulfillment →
Returns pile up and refunds take weeks.Returns →
Shopify says we have 40. The shelf says 12.Inventory & Warehouse →
We bought a system. Now we have the same problems in new software.Systems Selection & Setup →
Services
Six places to start. Pick the one that hurts most.
Sprint 02
Procurement & Supplier Management
Buy the right stock at the right time, from suppliers you can count on.
See this sprint →Sprint 03
Order Management & Fulfillment
Every order picked, packed and shipped right the first time.
See this sprint →Sprint 04
Returns
A clear path for every return, from request to refund or restock.
See this sprint →Sprint 05
Inventory & Warehouse
Make the number on screen match the shelf. And keep it that way.
See this sprint →Sprint 06
Systems Selection & Setup
Move off spreadsheets, or fix a system that isn't working.
See this sprint →Don't hire, outsource or buy software to fix a process you haven't figured out.
Not sure where to start? Tell us what's going wrong. We'll tell you where we'd begin.
How our sprints work
Step 1
We listen.
A 30-minute call about what keeps going wrong. If we're not the right fit, we'll say so.
Step 2
We see how it really works.
Not how it's supposed to work. How it does.
Step 3
We fix it with your team.
New steps, tested on real orders, until your team runs them without us.
Step 4
We check it's holding.
A few simple numbers to watch after we step back.
Meet Your Consultant
You work with the person who's done it.
Harika Munagapati leads Supply Chain Sprints. 6+ years on ERP and supply chain management projects across warehouse, retail and manufacturing. Clients on three continents, including work supporting 108 retail outlets.
About the team →Case study · Retail
108 outlets. Systems that finally worked.
The problem
What we did
Questions owners ask
What does a supply chain consultant actually do for a business like mine?
We find out why orders, stock, returns or purchasing keep going wrong. Then we fix the process with your team and check it holds. For growing e-commerce brands, distributors and small manufacturers, that means fewer mistakes as order volume goes up, and less of it landing on the owner.
How are you different from big supply chain consulting firms?
The best-known supply chain consulting firms are built for large companies with big teams and long projects. We work with growing businesses where the owner still answers every question. You work directly with the person doing the work, and we start with the problem that hurts most.
Do I need new software first?
Usually not. Fix the process first. If a system still makes sense after that, we'll help you pick it and set it up.
Can you help us implement a new inventory system or ERP?
Yes. As your supply chain implementation consultant, we write down your requirements, help you compare vendors, then handle setup, testing, data checks, training and go-live. We don't sell software, so our advice isn't tied to any one vendor.
What do I actually get?
Processes your team already uses, written down, plus a few numbers to check they're holding. Not a report that sits in a drawer.
We already use a 3PL. Is this for us?
Yes. A 3PL packs your orders. Stock accuracy, returns, purchasing and customer questions are still yours.
Do you work with businesses in my area?
If you're in the US or Canada, yes. We work remotely, so a brand in California and a distributor in Edmonton get the same supply chain consulting.
How much of my team's time does this take?
It depends on the sprint. We'll tell you on the first call, before anything starts.
What does it cost?
It depends on what we're fixing. After the first call you get a clear price, before any work begins.
Tell us what went wrong this week.
30 minutes. We'll tell you where we'd start.